I got recently involved in a whole long discussion about using words like “sweetie” or “hon” in a business setting. A fair number of people thought that folks who didn’t like/complained about being called “sweetie” were obnoxious complainers, elitist, or just plain unpleasant.
I don’t mind being called by some form of endearment in a casual setting. At a restaurant? Fine. It's even sort of charming if it’s a diner sort of place and the waitress is old enough to be my mother.
It’s another thing altogether when I’m wrapping up a long phone call about a bunch of technical details with a subcontractor. I’m the client. You know my name. Cooing “bye, bye, sweetie” right at the end is completely unprofessional.
A lot of people will think I’m being overly sensitive. But I’m guessing those same people haven’t had to fight to be taken seriously with every new business interaction.
Monday, June 29, 2009
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1 comment:
You aren't overreacting, that's a completely unprofessional way to end a business call. I had a boss how calls almost all women "dear", including me. But he'd never have said it to a client or called me that in front of a client.
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